Reinvention North
For Customer-Centred Success!
About Reinvention North
Reinvention means continuous inventive changes. It is a must in order to thrive in our permanently volatile, uncertain, complex and ambiguous (VUCA) world. Even under such conditions a customer is the north star in all businesses and other businesslike activities.
Reinvention North is for people, companies and organizations that are interested in customer-centred activity and ready for even deep changes. The internationally renowned Reinvention Method lays the foundation for Reinvention North. Applications are created based on it to support customer-centred reinvention.
In here you'll find more information about Jarmo, the founder of Reinvention North.
Customer-Centred Reinvention
Themes
Customer relation is not a one way road in the VUCA world! What about if you become customer of your customer, or your suppliers turn to your customers, or your partner or competitor is your customer or you are theirs?
Are you ready and agile enough to both serve and be a customer?
In the VUCA world a long term customership is an exception! It will be even shorter, if you just have a hope for continuation but do not reinvent the relationship. It requires much more than just to sign a renewed contract.
How ready you are for fast-cycled times with continuous customer changes?
Go out of the building and cyberworld! Even earlier a major challenge was customership based only on imaging it. VUCA world has raised the problem to a new level. Every customer has dozens of changes on table besides your intention.
Can you understood your customer change just by imaging it in meetings?